IF YOU HAVE BOUGHT AN ITEM ON PRE-ORDER PLEASE WAIT UNTIL THE DATE STATED ON THE ITEM BEFORE THE GUIDELINES BELOW APPLY.
Some items are made to order so please allow up to 5 days for dispatch. All items are processed and shipped in the United Kingdom.
Domestic Shipping UK
Standard shipping (1-2 business days from dispatch time) from £3.99 via Royal mail First class signed service.
Clothing-Rest of the world including North America, South America, Australia, Asia and Africa (5-8 days from dispatch time) from £12.45 via Royal mail signed service
Dolls- Rest of the world including North America, South America, Australia, Asia and Africa (5-8 days) from £10.99 via Royal mail signed service.
All orders will be processed and shipped within 5 days.Customer will be sent shipping confirmation & a tracking number. Once the package is in the hands of Royal mail, they become liable for the safe delivery of your items. Delays may occur due to customs, so international customers please allow up to 3 weeks before placing a complaint of non delivery.
We are not liable for any delays/failures in delivery if we
can not gain access to the delivery address or under any other
circumstances beyond our reasonable control.
Buyers are responsible for any customs and import taxes that may apply.
If you have any questions , comments or concerns please contact us at firstname.lastname@example.org.